Skip to main content

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: September 27, 2025 | Effective date: September 27, 2025

Table of Contents

1. Information We Collect 6. Your Rights 2. How We Use That Information 7. Data Retention 3. Information Sharing 8. International Transfers 4. Data Security 9. Children's Privacy 5. Cookies and Tracking 10. Policy Changes

At Terpenes App ("we," "our," or "us"), we are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website and mobile application.

Quick Summary

We collect minimal data necessary to provide our educational services, never sell your personal information, and give you full control over your data.

Information You Provide

  • Account Information: Name, email address, password
  • Profile Information: Optional bio, learning preferences, timezone
  • Content: Notes, flashcard responses, quiz answers
  • Communications: Messages sent through contact forms or support channels

Information Automatically Collected

  • Usage Data: Pages visited, features used, time spent on platform
  • Device Information: Browser type, operating system, IP address
  • Learning Analytics: Study patterns, performance metrics, progress tracking
  • Cookies and Similar Technologies: See our Cookies section below

Core Services

  • Provide access to flashcards and quizzes
  • Track learning progress and performance
  • Personalize learning experience
  • Save notes and favorites
  • Enable spaced repetition algorithms

Communication

  • Send account-related notifications
  • Provide customer support
  • Send educational content (with consent)
  • Notify about platform updates
  • Respond to inquiries and feedback

Improvement

  • Analyze usage patterns
  • Improve platform performance
  • Develop new features
  • Fix bugs and technical issues
  • Conduct research (anonymized data)

Legal & Security

  • Comply with legal obligations
  • Protect against fraud and abuse
  • Enforce terms of service
  • Maintain platform security
  • Resolve disputes

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in the following circumstances:

Service Providers

Third-party companies that help us operate our platform (hosting, email delivery). These providers are contractually bound to protect your data.

Legal Requirements

When required by law, court order, or to protect our rights, users, or the public from harm or illegal activities.

Business Transfers

In connection with a merger, acquisition, or sale of assets, where user data may be transferred as part of the business.

Aggregated Data

We may share anonymized, aggregated statistics about platform usage that cannot identify individual users.

We implement appropriate technical and organizational measures to protect your personal information.

Technical Safeguards

  • SSL/TLS encryption in transit
  • Bcrypt password hashing
  • Regular security audits
  • Secure authentication with JWT tokens
  • Access controls and monitoring

Organizational Measures

  • Employee training on data protection
  • Limited access on need-to-know basis
  • Incident response procedures
  • Regular backups and disaster recovery
  • Third-party security assessments

We use cookies and similar technologies to enhance your experience and analyze platform usage.

Cookie Type Purpose Duration
Essential Authentication, security, basic functionality Session/1 year
CSRF Cross-site request forgery protection Session
Preferences User settings, language, theme 1 year

You can control cookies through your browser settings. Note that disabling essential cookies may impact platform functionality.

You have the following rights regarding your personal information:

Access

Request a copy of your personal data

Portability

Export your data in a structured format

Rectification

Correct inaccurate or incomplete data

Restriction

Limit how we process your data

Erasure

Request deletion of your personal data

Objection

Object to certain processing activities

Exercise Your Rights: Contact us at privacy@terpenesapp.com or use the data management tool in your account settings. We respond within 30 days.

We retain your personal information only as long as necessary for the purposes outlined in this policy:

  • Account Data: Until you delete your account (data is permanently removed upon deletion)
  • Learning Data: Until account deletion or upon your request
  • Support Communications: 3 years for quality assurance
  • Analytics Data: Aggregated and anonymized after 2 years

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission for transfers outside the EEA.

Our platform is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such data collection, we will delete the information immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a prominent notice on our platform. Your continued use of the platform after the effective date constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: